Refund Policy
30 DAY MONEY-BACK GUARANTEE
Try any Display Playbook program for a full 30 days. We know you'll love our products because our customers write in telling us exactly that every day. Still, just in case we have a 30 day money back guarantee on all our courses in products.*
Simply send an email to our support within 30 days of receipt, and your entire purchase price will be promptly refunded. We reply to all emails within 24 hours M-F. If you’re sending in a support ticket on a Saturday or Sunday, we'll respond on Monday and honor the date we receive your initial email request.
IMPORTANT NOTES:
- Subscription courses can be refunded within the first 30 days. After the initial 30 days, subscription courses can no longer be refunded however you may cancel your subscription at any time to prevent future recurring payments. Cancelling your subscription will terminate your access to the course at the time of cancellation. Please provide at least 24 hour notice to cancel your recurring payment as we are unable to cancel recurring payments on the same day of their processing date.
- *Shipping costs are not included in a refund of a physical product. Shipping fees are collected for physical products. Those fees are sent to a shipping company to cover the cost of delivering your product to you. Refunding a physical product will only refund the cost of the product, not the shipping. Refunds for the cost of shipping are not included in this guarantee.
- Any Display Playbook events and workshops are non-refundable. The Display Playbook workshops are non-refundable due to the the fact we reserve your seat and prepay for costs attendee costs. However, substitutions are allowed. If you're unable to attend, you may transfer your ticket to another person. Please contact us so that we can reach out to our event waitlist and possibly help you find a substitution. (note: we can not guarantee we'll find you a replacement to purchase your ticket, but we'll do our best to help you).
All Display Playbook Products Come With Our 3x Guarantee
Money Back Guarantee
We're positive that you'll love our products because that's what our customers tell us. Still, our course isn't for everyone. In the event that you aren't satisfied simply send an email to our support within 30 days of purchase, and your course purchase price will be promptly refunded. We reply to all emails within 24-48 business hours M-F.
Excellent Support Guarantee
When you buy from The Display Playbook, your purchase comes with top-notch customer support. Any questions you have regarding the course our your purchase will be answered within a 1-2 business days (except for weekends and holidays).
Up To Date Guarantee
Your purchase from The Display Playbook comes with an "up to date" guarantee. We frequently audit our course and update as necessary to keep up to date with the latest changes and features for the platforms that we cover. We've seen lots of outdated courses selling for much more money. You're in good hands with The Display Playbook.
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Disclaimer: Campaign results listed above, in our marketing materials, or course materials are not typical and are the result of years of training, experimenting and learning from mistakes. These figures and results are used specifically as examples. Individual results will vary depending on a wide variety of variables and factors. We do not teach ways to make money quick or any forms of black hat marketing. If you are looking for "quick" fixes or and form of black hat strategies then our courses, community and workshops are not a good fit for you.
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